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Real career with revolutionary inventions. Ready for AT&T? Visible career paths. Trend-setting technologies. Together in one dynamic environment. Experience it for yourself. Join us as a Bilingual Retail Sales Manager. The Bilingual Retail Sales Manager position with AT&T Mobility has the following responsibilities: - Develops and leads a professional retail sales team to ensure achievement of store/kiosk revenue targets, operational goals and 100% customer satisfaction.
- Hires, trains, and develops sales staff in retail store/kiosks.
- Meets assigned sales performance and profitability criteria.
- Sets appropriate individual performance standards for the store/kiosk, inline with national standards.
- Facilitates and participates in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results.
- Develops, implements and monitors a store prospecting plan to increase sales.
- Establishes and monitors store/kiosk work schedules and staffing issues to effectively manage payroll expenses.
- Exhibits a high level of leadership presence within all aspects of the business and other internal departments.
- Effectively manages profit and loss responsibility for store/kiosks and protects company assets.
- Analyzes various business reports for trend analysis and strategic planning purposes.
- Takes responsibility for all functions of the retail store/kiosk, to include sales, customer service, inventory, and technical troubleshooting.
- Maintains internal visual merchandising and in-store displays, and ensures store appearance meets company standards at all times.
- Maintains proper inventory controls, facilitates inventory transactions and maintains compliance with AT&T Mobility store standards.
- Performs daily sales paperwork audits for accuracy.
- Manages daily cash handling and accounts payable activity.
- Analyzes transactions to continuously find methods to simplify procedures, improve processes, and maximize resources and any and all duties when required.
JOB REQUIREMENTS: - Bachelor's degree in related discipline or equivalent experience.
- Three+ years of management experience in the telecommunications and/or retail industry.
- Three+ years of sales experience, including prospecting, telemarketing and/or outside sales.
- Demonstrated ability to exceed sales performance standards.
- Excellent interpersonal and verbal/written communication skills, attention to detail and ability to speak Spanish.
- Computer proficiency (MS Office) and ability to operate wireless equipment, photocopier and facsimile machine.
- Ability to work in a fast-paced team environment; availability to work flexible hours, including days, evenings, weekends, holidays, overtime; and travel to multiple locations within a district.
In addition to our outstanding work environment, we offer competitive wages and a comprehensive benefits package! Apply online at:att.com/wirelesscareers or text JOBS to ATT (288). AT&T is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce.
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Location:
Phoenix
AZ
United States
Job Category:
Sales
Job Industry:
Retail
Experience Level:
Professional
Employee Type:
Full Time
Travel
None
Education Level:
High School/GED
Minimum Salary:
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